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Purchase Beer FAQ

On-site Draft

How do I make a reservation?
Reservations are made online for same-day, 90 minute time slots. Reservations: Canton, Fort Point, Fenway.

Can I make a reservation for a future date?
No. Due to our limited capacity and limited outdoor seating we are only accepting same-day reservations at this time. 

How many people can sit at a table? Can I reserve multiple tables?
Maximum table occupancy is 6 people. Multiple tables cannot be reserved and cannot be moved/combined. Children and other guests that are not drinking count towards the 6 person limit.

What Beers, Food, Drinks are available?
Currently we are offering only draft beer and pre-packaged snacks. You can view our current tap list here.

Can I Bring Outside Food/Drink?
No outside food or drinks are permitted. Sorry for the inconvenience. 

Do I need to wear a mask?
Yes, for the safety of our guests and staff we require that masks be worn at all times, except when seated at your reserved table. We encourage you to maintain a safe social distance of 6’ from other patrons and staff and to utilize hand sanitizing stations located throughout our premise. 

How do I order?
Upon arrival at your sanitized table, locate and scan the unique QR code found on your table with your mobile phone. It will navigate you to a table-specific ordering page where you can order draft beer, snacks, and packaged beer-to-go. Complete the transaction entirely on your phone and a server will deliver your order to your table. 

Can I order more than once during my visit?
Yes, you can place multiple orders within your 90 minute visit. You can also order packaged beer-to-go.

Can I bring my dog?
No at this time for the safety of our guests and staff, dogs and other pets (except for licensed service animals) are not permitted.
 

Curbside Pick Up

What locations are open for pickup?
Canton is open Tuesday - Sunday from 11 AM to 8 PM
Fenway is open Wednesday, Thursday, and Sunday from 11 AM - 8 PM and Friday and Saturday from 11 AM - 9  PM.
Fort Point is open Wednesday - Sunday from 11 AM to 9 PM.

When can I place my pickup order?
You can place your online pickup order, daily starting at 9 AM and up-to 30 minutes prior to close at each location. All orders are for same-day pickup, no orders for future dates. 

Where / How do I pickup my order at Canton?
• Pickup is between 11 AM and 8 PM on the day of your order.
Please arrive on or after the time printed on your receipt.
Drive to Trillium Canton (110 Shawmut Rd.)
• Our attendant will check your ID and check number through the closed window of your vehicle and direct you to a pickup station.
• Your order will be placed on a table. 
• Collect your order from the table once our staff member steps safely away.

Where / How do I pickup my order at Fenway?
• Pickup is between 11 AM and 8 PM on the day of your order.
• Please arrive on or after the time printed on your receipt. (If arriving by car please read the FAQ on Fenway parking below).

Where / How do I pickup my order at Fort Point?
• Pickup is between 11 AM and 9 PM on the day of your order.
• Please arrive on or after the time printed on your receipt. 

Walk up to Trillium Fort Point (50 Thompson Place) and proceed to the main glass doors. Please present your ID and check number to the greeter. The greeter will direct your to your pick up table.

• Please note the social distancing markers on the ground and maintain 6’ social distance between guests and staff at all times.

Is parking available at Fenway?
Yes, guests can use the above-ground lot or the garage at Landmark Center. The first 15 minutes of parking are complimentary. Additional metered parking is available on neighboring streets. 

Do I have to order online or can I place an order when I arrive?
All pickup orders must be placed ONLINE, IN ADVANCE. We cannot accommodate any orders not placed prior to your arrival. 

What if I don’t pickup my order by Close?
Your order will be cancelled, restocked, and refunded without penalty. We kindly ask that you do not abuse this service as a means of “holding” beer. 

Can I order single cans? Bottles?
At this time, our order interval for canned beer is by the 4-pack. Bottles may be purchased individually.
 

 

Trillivery

What is your delivery range?
We change our delivery area each day in order to service as many people as possible. To view our current weeks’ delivery regions and schedule, click here.

What days do you offer delivery?
We delivery Wednesday - Sunday, weekly.

When can I place my delivery order?
Delivery orders can be placed online daily between the hours of 9 AM - 1 PM, or until we've reached our maximum order capacity. Delivery orders must be placed one day prior to our published delivery day. (i.e. if we’re delivering to your neighborhood on Friday, you must place your online delivery order between 9 AM - 1 PM on Thursday).

When will my delivery order be delivered?
Your order will be delivered between 8 AM - 5 PM, on your delivery day. At this time, we cannot provide delivery windows. You will receive a text when you are the next stop on your driver's route. Someone over the age of 21 with a valid ID must be present to accept the order. IDs can be shown through a window of your home to ensure zero-contact delivery.

Can I order delivery multiple days in advance?
No. At this time, delivery orders may only be placed between 9 AM - 1 PM on the day prior to your delivery range’s servicing date.

What are your delivery minimums? Maximums?
1 case minimum for all deliveries. Beers must be ordered in case quantities or pre-mixed cases options. In order to ensure timely and accurate deliveries, we currently cannot accommodate ordering by the single 4-pack. The maximum is one case per brand, per person. You may order as much beer as you'd like, as long as no portion of your order exceeds the 1 case per brand limit.

What if I’m not home, or someone over 21 is not present at the time of delivery?
We cannot deliver your beer without someone of legal drinking age present to accept the delivery. If no one is home, we will bring your beer back to Trillium Canton, where we will hold it for Curbside Pick Up for one day.

Can I order single cans?
At this time, no.

What beers are available for delivery?
Delivery availability varies due to fluctuations in our inventory. Not all brands will be available at all times. To view current availability, click here.

Is the beer delivered cold?
Yes, cans leave our cold room each morning and head out on delivery trucks. Bottles are stored at room temperature.

I live less than a mile from the edge of your current delivery range, can you make an exception?
At this time, no. We are continually shifting delivery ranges to accommodate as many people as possible.

Can you deliver to New Hampshire, Rhode Island, Connecticut, or any other nearby state?
We legally cannot deliver outside of Massachusetts.

What if my address doesn’t fall within your current delivery range?
We are continually shifting delivery ranges to accommodate as many people as possible. If you don’t see your address currently included, fill out this form. It will increase the odds that we visit your town soon and we'll even notify you when we do!

Can you ship beer out of state?
Unfortunately no. Current law prohibits us from shipping beer out of state.

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